Property Management

As the leading provider of property management, facility management, accounting and project services for owners and occupiers of office, industrial and retail space across the nation, we are dedicated to providing you with the best service in the industry. When you work with us, you’ll get the flexibility and creativity of a sophisticated firm with the resources, security, and platform of a global provider.

We are planners, we are problem-solvers, and we are proud of what we’ve achieved and what we will accomplish with our current and future clients. Is there an asset or a project in your portfolio that would benefit from our attention?

Management Customized for Your Assets

Anyone can check boxes and provide basic services. We succeed because we truly love this industry and have the knowledge, understanding and passion to dig deeper, look harder and think more critically. We provide our clients premium value and consistency that redefines the scope and impact of property & facility management services.

Property & Facility Management

We ensure your building is receiving the best service and operating at peak efficiency, we provide in-depth communication and the comfort knowing that every detail is covered, and we proactively pursue ways to improve your asset’s standing in the market.

Project Services

From conceptual design planning to budgetary reviews and project completion, our team will provide a hands-on approach as your advisor.

Accounting

Our accounting team works alongside property & facility management to provide accurate and on time financial reporting solutions customized to meet your firm’s needs and provide peace of mind.

Marketing

Whether you require a new property logo, tenant events, asset review or a comprehensive marketing strategy and budget, our marketing professionals possess a broad yet highly-specialized skill set to ensure your asset is noticed by your target audience and communicated effectively.

Lease Administration

From single lease abstracts to the integration of a complex national portfolio, our experts can help you explore the opportunities that come from having well organized and up-to-date data at your fingertips.

A Proven Platform

What makes Hiffman National different? At the core of our service philosophy are a commitment to improving tenants’ workplace experience and an owners’ perspective – we understand the drivers of value in commercial real estate. We understand the factors that drive tenant satisfaction and leasing success come from the combination of a robust platform and a talented and dedicated group of people who are fully supported by our corporate structure. Most of all, our experience brings an understanding of the complexity of all aspects of commercial real estate and an understanding of the detailed work required for smooth, efficient operation.

Our proven, consistent and comprehensive platform delivers superior management services for owners and occupiers of diverse assets across the United States. Offering property management, facility management, accounting, lease administration, project management services and more, we provide an elevated level of attention and peace of mind.

High-Tech, High-Touch

Our proprietary software is customized for all of property management assignments – getting our teams out from behind desks and out to your properties. Our platform increases efficiency, response time and communication while providing a consistent, high level of service for our clients.

Tenant Communication

Our mobile management platform enhances the tenant experience with online tools that provide tenants access to their management team at the click of a button. Tenants can easily submit requests, access information and receive building notifications in real-time, all in one central location.

Building Maintenance

We use the latest technology to capture, automate and report maintenance tasks at each property, shifting management from a reactive to a proactive approach. This allows us to stay ahead of preventative maintenance, conduct mobile inspections, and have vendors consistently track work through our system.

Risk Management

We are always prepared for the unexpected with technology that reduces exposure to liability, safeguards all occupants in the building and ultimately reduces the expenses associated with insuring portfolios against liability. Our program monitors COI’s and service contract expirations, organizes building visitor access, promotes our fire & life safety program, and tracks unexpected incidents.

Reporting & Analytics

Our team is able to access building data 24/7, in real-time, from any mobile device – everything from overviews of broad operational areas to detailed performance trend reports and annual summaries.

We Provide Purchasing Power

Our pre-approved list of vendors are more responsive and price-sensitive working with an established market-leading third-party firm.

All contract services are bid to a minimum of three vendors and are subject to Ownership’s review and approval before final selection. Hiffman National’s policies regarding bidding are very comprehensive. Performance standards are established to ensure that baseline needs are met, and the best value is attained in procuring services from contractors. Contract services include:

• Landscaping
• Paving
• Snow Removal
• Janitorial

Each vendor’s minimum standards are addressed during the vendor qualification period. The qualification process involves assessing the vendor’s length of time in business, references, financial status, and capacity.  While achieving cost-savings is our primary objective, we will not compromise service through this process.

Management Services Inquiries