As Hiffman’s Director of Property Operations, Erin oversees company/management operational initiatives including training, auditing, property transitions, due diligence, committee involvement, and technology platform directives. She manages a team solely dedicated to administering and evolving Hiffman’s property management platform. Erin has a background in software development and business strategy and joined Hiffman in 2019 as part of the Management Services group to assist investor clients. Erin was recognized by GlobeSt as a Woman of Influence in the areas of PropTech and Innovation in 2025. In 2024, She was a recipient of Hiffman’s highest internal honor, the Trusted Award, which recognizes excellence related to the firm’s core values of Accountability, Communication, Innovation, and Integrity.
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I have always been drawn to challenges and problem solving. This led me to a career in business consulting and software development where I could create tools for solving problems more efficiently. While working as a software engineer, I enjoyed the people, experiences, and the places I visited while working on different projects and took a specific interest in collaborating with teammates and customers. After starting a family, I decided to pursue my passion for teaching and training and began working as an adjunct professor in college math courses.
In 2019, I joined the Property Management team at Hiffman National, where I found that I could combine my skills and passion for training, problem solving, and organization. At Hiffman, I enjoy building relationships with colleagues, clients, tenants, and vendors. Each day is unique and rewarding. As part of our Property Management Operations team, I focus on processes and explore new technologies to improve productivity and efficiency across teams and departments. I constantly strive to maintain the integrity of our growing platform and turn challenges into opportunities with new ideas and innovation.
Outside of the workday, I continue to pursue my personal passions. I stay active helping students with math and science classes and play the violin in a string quartet and community orchestra. While playing tennis remains a love of mine, I now spend most of my time cheering for my two teenage daughters on the court.