What’s the difference between a neighborhood shopping center with an empty parking lot, and one where shoppers have to circle the lot five times before finding a spot? It might just be that grocery store anchor.

At least that’s the thought of Claire Bitautas, senior vice president with the retail services group of NAI Hiffman, a commercial brokerage and management firm headquartered in the Chicago suburb of Oakbrook Terrace, Ill. Read the full story here.