Hiffman Names Gannon O’Brien Director of Management Services

From “Hiffman National names director of property management services” – RE Journals

Hiffman National, the property management and advisory services division of real estate services firm NAI Hiffman, announced today the appointment of Gannon O’Brien to the role of director of property management services, effective Feb. 10. In this role, O’Brien will focus primarily on further expanding the firm’s portfolio of office properties under management in downtown and suburban Chicago, as well as Houston; Dallas; Indianapolis; Kansas City, Mo.; Kansas City, Kan.; Cincinnati; Columbus, Ohio; Charlotte, N.C.; Tampa, Fla.; and Orlando, Fla.

Award-winning Hiffman National has grown to more than 275 professionals in the U.S., including its west suburban Chicago headquarters, five hub locations and 20 satellite offices. With a mission to make lives easier for it’s clients and team members, Hiffman combines a hands-on, customized approach and advanced property management technology, including its tenant app Hiffman HQ, to successfully manage more than 90 million square feet of industrial, office and retail properties for 60 institutional and individual owners.

“Gannon will help us expand our presence in downtown Chicago and other CBDs at a critical time for office property owners,” said Carrie Szarzynski, senior managing director, head of management services for Hiffman National. “He brings valuable expertise from the building ownership side and knows best practices for enhancing the tenant experience while optimizing building owners’ financial and operational performance. His experience and industry connections will be integral to scaling our property management operations in new and existing markets supporting our vision of becoming the premier third-party commercial real estate services firm in the U.S.”

O’Brien joins Hiffman National with over 10 years of office property management experience, successfully developing and leading high-performing teams while overseeing daily operations, tenant and capital improvement projects, lease administration, sustainability initiatives and financial reporting functions for more than 5 million square feet of commercial real estate over the course of his career.

“I look forward to showing office owners and occupiers locally and nationally how Hiffman National’s management and advisory services can maximize asset values,” said O’Brien. “Now more than ever, owners need their buildings to be operating at peak efficiency as more companies are having their employees return to the office. Hiffman’s talented team of professionals is second to none in creating happy owners and tenants, and I am committed to advancing Hiffman’s strong property management platform and driving its continued growth and success.”

Prior to joining Hiffman National, O’Brien was vice president, office property management at Stream Realty Partners, where he supported business development efforts and oversaw a portfolio of office and mixed-use properties for institutional clients in Chicago and the surrounding suburbs. Prior to Stream, he spent nearly seven years at Zeller, most recently as vice president/ general manager for 311 S. Wacker Drive. O’Brien got his start in commercial property management with MB Real Estate, where he held property management roles at 55 W. Wacker Drive and 205/225 N. Michigan Ave. in Chicago.

O’Brien holds a bachelor’s degree from The Catholic University of America and has multiple licenses and certifications including certified commercial investment member (CCIM), certified manager of commercial properties (CMCP) and real property administrator (RPA). He is also a licensed real estate managing broker and serves as a member of the BOMA/Chicago Labor Committee and Chicago Real Estate Network (CREN) board of directors.

About Hiffman National: 

Based in the Chicago area, with an additional five regional hubs and 30 satellite offices, Hiffman National provides superior property management, project services and accounting services to a diverse portfolio including office, medical office, retail and industrial properties nationally. The firm’s comprehensive property management platform and attentive approach to service contributes to client NOI and has helped the firm to more than double in size in five years. Hiffman National is an award-winning company with more than 250 employees strategically located throughout North America.

About NAI Hiffman:  

NAI Hiffman is one of the largest independent commercial real estate services firms in the US, with a primary focus on metropolitan Chicago, and part of the NAI Global network. We provide institutional and private leasing, property management, tenant representation, capital markets, project services, research, and marketing services for owners and occupiers of commercial real estate. To meet our clients’ growing needs outside of our exclusive NAI Hiffman territory, we launched Hiffman National, our dedicated property solutions division, which provides property management, project services, and property accounting services across the country. NAI Hiffman | Hiffman National is and award winning company headquartered in suburban Chicago, with more than 250 employees strategically located throughout North America.